Traci is a track and trace service for the logistics industry. Our customers only pay for unique transactions completed, eliminating the need to manage traditional full-time hires or fixed fees. This dynamic approach ensures cost efficiency and flexibility, tailored to your business needs.

Will I know who is the person handling my process?

Yes, although the team in charge of your process will have backups and could change in the future, we are transparent about who is tracking your freight and will have a POC designated for escalations and feedback.

Do I need to give you access to my TMS?

We can work either through your TMS or by integrating with our proprietary platform.

What is the expected onboarding time?

Around 3 weeks is the expected onboarding time. The first week we gather requirements, the second week we start internal training and integrations, and the third week we put everything together.

How do you guarantee no absenteeism?

We have a team of track and trace specialists that work across all schedules in Colombia, South Africa, and the Philippines and are trained as back-ups in your process. Even if someone calls a day off, we'll be able to cover.

How to Reduce Absenteeism Costs

Absenteeism can be a silent profit killer for logistics companies. Unanticipated absences disrupt workflows, delay shipments, and ultimately drive-up operational costs. By leveraging tech-enabled track and trace services, flexible workforce solutions, and around-the-clock coverage, businesses can minimize absenteeism costs while boosting efficiency and reliability.

Understanding the Impact of Absenteeism in Logistics

Every business experience absenteeism, but in industries like logistics, the ripple effects are particularly disruptive. A single absence can trigger delayed shipments, overworked teams, and missed delivery commitments.

According to industry reports, absenteeism costs businesses thousands of dollars per employee annually in lost productivity and increased overtime expenses. For logistics companies operating on tight schedules, these figures can quickly stack up. Therefore, addressing absenteeism is critical—not just as a cost-control measure, but as a means of maintaining a competitive edge in a demanding market.

Leveraging Technology to Mitigate Absenteeism

One of the most effective ways to fight absenteeism is by adopting tech-enabled track and trace solutions. These systems offer real-time visibility into operations, ensuring you’re never caught off guard by disruptions. Here’s how technology helps reduce absenteeism-related costs:

1. Automating Manual Processes

Manual freight tracking is not only time-consuming but also heavily reliant on human oversight. When key personnel are absent, processes grind to a halt. With automated systems, however, shipments can be monitored and managed seamlessly, reducing downtime and keeping operations running smoothly.

2. Proactive Issue Identification

Tech-powered track and trace platforms, like those offered by Traci, provide predictive analytics and proactive alerts. If a staff absence threatens to delay a shipment, systems can flag potential bottlenecks and recommend immediate rerouting solutions.

3. API Integration for Seamless Operations

By integrating with your Transportation Management System (TMS) or using API connections, tech-enabled services ensure data flows uninterrupted—even during absences. This minimizes manual workload and allows for consistent tracking regardless of staffing changes.

Flexible Workforce Solutions for Consistent Coverage

Hiring and retaining full-time employees to handle seasonal peaks or unpredictable surges can be both costly and inefficient. Enter flexible workforce solutions. By tapping into outsourced teams like Traci’s, businesses can access trained professionals who provide consistent coverage—even on short notice.

Benefits of a Flexible Workforce

24/7 Availability: Logistics doesn’t sleep, and neither should your operations. With a globally dispersed team, flexible workforce providers like Traci can deliver round-the-clock coverage across multiple time zones.
Cost Efficiency: Instead of maintaining a large, permanent staff, businesses pay only for completed tasks. For instance, Traci charges per successful track and trace update, eliminating unnecessary overhead.
Reduced Staffing Challenges: Sick days, vacation time, and turnover are realities of traditional employment. By relying on a dedicated outsourced team, you can sidestep these hurdles and focus on your core business.

The Importance of 24/7 Coverage

The logistics industry thrives on speed and reliability, and customer demands don’t take breaks. Absenteeism complicates this by creating critical gaps in processes, but 24/7 coverage eliminates this risk entirely.

For example, Traci’s team of specialists is trained to handle absences with built-in backup systems. If one team member is unavailable, another seamlessly steps in, ensuring processes carry on without delay. This proactive approach mitigates absenteeism’s impact and provides peace of mind for both your team and your customers.

Why Traci Stands Out

At Traci, absenteeism isn’t an issue. By combining a tech-enabled approach with a team of global tracking specialists, we ensure your logistics operations remain flawless, no matter the circumstances.

Comprehensive Coverage: Our specialists operate across multiple countries and time zones, guaranteeing uninterrupted service.
Transparent Pricing: With outcome-based pricing, you only pay for successful updates—not idle hours.
Seamless Onboarding: Our onboarding process, completed in 3-4 weeks, ensures you’re up and running with zero delays.
Quality Assurance: A dedicated management team conducts regular quality checks, ensuring accuracy and reliability.

Reducing absenteeism costs is about more than saving money. It’s about ensuring operational consistency, boosting efficiency, and delivering the service your clients expect. With Traci, you can eliminate absenteeism-related disruptions and focus on what truly matters, growing your business and delivering value to your customers.

Interested in finding out more? Schedule a free consultation with Traci today and discover how to optimize your logistics operations for maximum efficiency.