Industry Jul 16, 2025 5-min-read
Challenges in Freight Tracking and How Traci Solves Them
Freight tracking is a vital component of successful logistics operations. Maintaining visibility over shipments, ensuring timely updates and resolving issues can make or break supply chain efficiency. However, many companies struggle with persistent challenges in this area. From staffing problems to increased costs, these hurdles can lead to inefficiencies and impact bottom-line results.
Let's dive into the key difficulties in freight tracking and how Traci solves them:
Common Challenges in Freight Tracking
1. Staffing Issues
The logistics industry often relies on human teams for freight tracking, which can be a double-edged sword. While skilled staff members add value, it is challenging to ensure consistent availability. Absenteeism, high turnover rates, and the need to scale operations quickly can create operational disruptions.
The logistics industry often relies on human teams for freight tracking, which can be a double-edged sword. While skilled staff members add value, it is challenging to ensure consistent availability. Absenteeism, high turnover rates, and the need to scale operations quickly can create operational disruptions.
2. Absenteeism and Downtime
Absenteeism is among the most common hurdles faced by logistics teams. If even a single team member is unavailable, it can cause gaps in freight tracking. Backup systems may not always be properly managed, leaving room for costly delays and mistakes.
3. Lack of Real-Time
Shipment Visibility Modern logistics demands real-time visibility of freight for precise decision-making. However, outdated systems or manual processes often create blind spots in the supply chain. Without timely updates, companies face difficulties adjusting to unexpected changes like delays, rerouting needs, or customer demands.
Shipment Visibility Modern logistics demands real-time visibility of freight for precise decision-making. However, outdated systems or manual processes often create blind spots in the supply chain. Without timely updates, companies face difficulties adjusting to unexpected changes like delays, rerouting needs, or customer demands.
4. High Operational Costs
Traditional freight tracking often relies on fixed labor costs and systems that are expensive to maintain. Hiring full-time staff, training personnel, and introducing new technologies require significant financial investment. For businesses with fluctuating shipment volumes, these costs can quickly outweigh the value they deliver.
Traditional freight tracking often relies on fixed labor costs and systems that are expensive to maintain. Hiring full-time staff, training personnel, and introducing new technologies require significant financial investment. For businesses with fluctuating shipment volumes, these costs can quickly outweigh the value they deliver.
How Traci Solves Freight Tracking Challenges
Traci's unique approach addresses these common challenges by offering an outcome-focused, tech-enabled freight tracking service. Here's how Traci offers solutions that reduce costs, improve efficiency, and ensure reliable performance.
1. Tech-Enabled, Flexible Workforce
Traci combines the best of human expertise with technology to provide seamless freight tracking. Unlike traditional staffing models, Traci eliminates the need for costly full-time hires. Instead, it offers a highly skilled team of specialists available 24/7, who work based on business outcomes rather than hours.
Traci combines the best of human expertise with technology to provide seamless freight tracking. Unlike traditional staffing models, Traci eliminates the need for costly full-time hires. Instead, it offers a highly skilled team of specialists available 24/7, who work based on business outcomes rather than hours.
2. 24/7 Coverage with Minimal Downtime
To address absenteeism and ensure consistent performance, Traci operates in multiple regions. Its global network of tracking specialists provides 24/7 availability, ensuring that even if one team member is unavailable, others can cover all responsibilities seamlessly.
To address absenteeism and ensure consistent performance, Traci operates in multiple regions. Its global network of tracking specialists provides 24/7 availability, ensuring that even if one team member is unavailable, others can cover all responsibilities seamlessly.
3. Real-Time Shipment Visibility
Traci empowers businesses with maximum shipment visibility. By integrating directly with a company’s Transportation Management System (TMS) or via API, Traci facilitates real-time updates on freight movement. This data helps logistics teams monitor progress, address issues promptly, and make informed decisions.
Traci empowers businesses with maximum shipment visibility. By integrating directly with a company’s Transportation Management System (TMS) or via API, Traci facilitates real-time updates on freight movement. This data helps logistics teams monitor progress, address issues promptly, and make informed decisions.
4. Cost-Efficiency Through Outcome-Based Pricing
What sets Traci apart is its outcome-based pricing model. Rather than charging for hours worked, Traci bills clients based on successful tracking transactions. This ensures cost predictability and efficiency, especially for businesses with fluctuating shipment volumes.
What sets Traci apart is its outcome-based pricing model. Rather than charging for hours worked, Traci bills clients based on successful tracking transactions. This ensures cost predictability and efficiency, especially for businesses with fluctuating shipment volumes.
5. Seamless Integration with Existing Systems
Traci recognizes that integrating new systems can be challenging. That’s why its services easily integrate into a company’s existing TMS or through API connections. This flexibility allows businesses to use Traci without the need for significant system overhauls or additional investments in new software.
Traci recognizes that integrating new systems can be challenging. That’s why its services easily integrate into a company’s existing TMS or through API connections. This flexibility allows businesses to use Traci without the need for significant system overhauls or additional investments in new software.
The Traci Difference
What makes Traci stand out is its ability to merge advanced technology with industry expertise. Unlike solutions that rely entirely on software or pure staffing models, Traci takes a hybrid approach. Its team of specialists operates with the support of integrated systems, ensuring precise updates and reliable performance at scale.
By partnering with Traci, companies gain access to a powerful freight tracking solution that removes the burden of staffing, increases shipment visibility, and optimizes overall costs.